FAQ

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FAQ

In Bangkok and its vicinity, we deliver 3 channels.

  1. Delivered via motorcycle, customers can receive the product within the order date (in case the product is complete and ready to ship).Shipping costs are calculated according to the distance of transportation.
  2. Send via Kerry Express transport. Packed in thick paper box, plastic wrap and newspaper. to maintain temperature (No dry ice or cold gel) You can get the product in 24 - 48 hours after delivery. In the case of transportation, the parcel remains not delivered on time (The shop doesn't guarantee. In case the product is damaged from this transportation but from past delivery statistics less than 3% chance of damage)
  3. Delivered via Inter Express. Refrigerated cars pack into paper boxes. Delivered with 8 degree temperature controlled vehicles, received the product within 24 - 48 hours after delivery. Advantages: Fresh products, guaranteed damage from transportation. Suitable for types of products that dissolve easily, such as dim sum, tofu skin, etc. Disadvantage: The delivery price is quite high.

Shipping costs for both types. We calculate according to the size of the parcel box. according to the quantity of products ordered You can try to order on the website. We have set Auto Calculation.

1. Send via Kerry Express transport. Packed in thick paper box, plastic wrap and newspaper. to maintain temperature (No dry ice or cold gel) You can get the product in 24 - 48 hours after delivery. In the case of transportation, the parcel remains not delivered on time (The shop doesn't guarantee. In case the product is damaged from this transportation but from past delivery statistics less than 3% chance of damage)


2. Delivered via Inter Express. Refrigerated cars pack into paper boxes. Delivered with 8 degree temperature controlled vehicles, received the product within 24 - 48 hours after delivery. Advantages: Fresh products, guaranteed damage from transportation. Suitable for types of products that dissolve easily, such as dim sum, tofu skin, etc. Disadvantage: The delivery price is quite high.

Shipping costs for both types. We calculate according to the size of the parcel box. according to the quantity of products ordered You can try to order on the website. We have set Auto Calculation.

When you order the product When paying, you can inform at the website page or Line shop @jfoodmatket

In case the product is complete The shop is ready to deliver on the day of order as soon as the cut-off time is 12:00 noon.

In case the product is not complete The shop will send the next day. In case of waiting for the product for more than 3 days, the shop will contact you by phone.

When the shop has shipped, we will inform you the tracking number via email.

Postal code as follows There is an additional shipping fee of 50 baht from the normal shipping fee.

Koh Samui, Koh Lanta, Koh Larn, no additional transportation fee. Other islands apart from these 3 islands, in case of Kerry delivery, there is an additional delivery fee of 50 baht, in case of inter delivery, an additional delivery fee of 100 baht


How much is the shipping cost?

products sold Production date and expiration date are shown on the bag.

The product has a shelf life of 12 years after production.

The store has not much stock. make the product fresh

Order from the factory no more than 2 months, you can be confident.

The shop has 2 branches.

1. Nakhon Ratchasima Branch Located on Ratchadamnoen Road, opened from 1995 to the present, open daily from 7:30 a.m. - 6:00 p.m. Tel. 044-24 1718.
2. The Bangkok branch is on Silom Road, Soi 30, focusing on online sales, not convenient for customers to choose and buy. products at the store But you can order products via the web and make an appointment to pick them up at the store Monday - Friday from 10:00 AM to 6:00 PM, Tel. 081 579 8988 ,02 233 9843.

Calculate shipping cost from parcel box size and destination province

1. Go to the home page of the web. Scroll to the top, click on the 3 lines in the upper right corner.

2. You will come to a page with a new time. Click on "See all products".

3. Go to the product category page that is separated for each category. Click on products according to each category that you are interested in.

In the case of not knowing which category the product we are looking for is in You can type the name of the product you want to search for using Search. The Search box will appear at the top of every page of the product.

Type the name of the product you want to search for, such as "ทอดมัน"
Click on the magnifying glass picture on the side.

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